Tekmetric

Product Designer (senior level)

Job description

About Tekmetric

Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.


Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Here at Tekmetric, our team is growing quickly but our service philosophy of listening to customers still remains a core value.


We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.


Our customers love our products. We love serving them. And we love the journey we’re on together.


Come build with us!


What You’ll Do

Tekmetric is a resource planning and management system designed for business-oriented owners in the automotive repair industry. With Tekmetric, these business owners can expect to improve overall productivity and profitability through an all-encompassing intuitive software solution. Whether your goal is to manage parts inventory, quickly deliver a repair estimate, or send progress reports to your customer's smartphone, Tekmetric provides the engine and fuel to keep your shop running smoothly and efficiently, while offering a seamless migration from your current software to ours.


You will be responsible for:

  • Build end-to-end user experiences
  • Aide in discovery phases and helping define product requirements
  • Create designs, prototypes and artifacts to facilitate user testing and apply learnings to designs
  • Collaborate with product management, engineering and business partners to build and iterate on customer facing products
  • Work with other product designers and front-end engineering team to manage a design system used within the consumer product ecosystem
  • Collaborate with engineering to ensure visual quality and finesse of the product and user experience
  • Regularly solicit feedback from your peers, including other product designers, product managers and teammates in your product team
  • Champion cohesion and consistency in UX design that unites a growing family of products/features
  • Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business and technology.



What You’ll Bring

  • 5+ years of experience designing and shipping digital products, with recent experience designing enterprise SaaS products
  • A portfolio of work that showcases your process and a range of fidelity levels along with finished design work. (A portfolio is required to be considered)
  • Experience collaborating closely with a cross functional technology team including product managers, engineers, QA and business leadership
  • Proficiency in Figma, building components, maintaining design systems and advanced prototyping
  • An understanding of modern front-end frameworks and grasp of current development philosophies / methodologies for building responsive web applications
  • Experience with Storybook and documenting guidelines for using and implementing components


The Way You Work

  • You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach
  • You have a track record of crafting sophisticated flows and customer journeys
  • You can think and craft at a system level, not just interface elements or pages
  • You’ll regularly make use of your soft skills: listening, negotiating, decision-making
  • You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment.



Who You Are

Successful candidates will also demonstrate many of the characteristics that our core values represent:


Build things that matter.

  • You have a love of building something new or improving on current processes and care about making a positive difference.

We’re all entrepreneurs.

  • You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.

Yes before no.

  • You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.

We matter to each other.

  • You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.


What We Offer

Healthcare Insurance and Leave:

  • Flexible and remote work opportunities
  • Generous PTO
  • Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
  • Excellent Medical, Dental, Vision and Prescription Drug Coverage


Financial Benefits:

  • 401(k) Retirement Savings Plan with a 6% Match
  • Employer covered STD, LTD, Life and AD&D Insurance Programs
  • Up to $60 monthly for wellness expenses and activities
  • Education Assistance- includes undergraduate/graduate courses and continuing education


Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!



Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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