Alcon

Digital Product Designer (UI/UX)

Job description

About the role:

Alcon is looking to hire a full-stack Product Designer (UI/UX) for our Digital Health unit to translate user needs, business requirements and any technical limitations into intuitive user experiences.

At Alcon, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly. As a global leader in eye care, we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the entire eye at each stage of life.

Our Digital Health team plays an instrumental role in our push to improving customer experience with cutting-edge technology solutions. The team focuses on helping eye care professionals work effectively and improve patient outcomes by innovating the supply chain for critical eye care products and equipment.

As a full-stack Product Designer, you will be responsible for the end-to-end design process of digital products, from planning and conducting design research to designing user interfaces and experiences. You will work closely with a multidisciplinary agile product team to design intuitive and compelling digital health experiences across our suite of digital healthcare solutions. We are a new and fast-growing team which will give you the opportunity to shape our ways of working and culture - think start-up, but inside a global leader in eye care.

Key Responsibilities

  • Conduct user research to discover insights, define user personas, and map user journeys to inform the design process.
  • Skilled in creating a range of design artifacts, including wireframes, task flows, screen mock-ups, and interactive prototypes, with a focus on intuitive user experience.
  • Create visually appealing and user-friendly digital experiences that are consistent across multiple platforms, devices, and channels.
  • Develop new product concepts, storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate solutions.
  • Conduct concept and usability testing to iteratively validate and improve solutions.
  • Actively collaborate as part of an agile team to ensure designs are feasible and implemented accurately.
  • Identify design problems and devise elegant solutions in alignment with the brand.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Facilitate co-creative workshops with key stakeholders to drive alignment and develop new solutions.
  • Track user experience metrics and reports on the success of UX improvements.
  • Mature our Design System through feedback and active contribution of know-how and components.

Key Performance Indicators

  • Radiate a human-centric mind-set.
  • Utilize design research de-risk the product roadmap and inform UX/UI
  • Closely collaborate with the design team to create consistent user experiences across multiple products

Competency Profile

  • Be curious and inquisitive, take appropriate risks and champion new ideas.
  • Ability to work with stakeholders and subject matter experts to understand detailed requirements and design complete user experiences that meet user needs and vision.
  • Expertise in utilizing top design software and tools like Figma, FigJam, Miro, Maze, and Dovetail, with the ability to quickly adapt to new tools as needed.
  • Demonstrates a passion for transforming complex concepts into user-friendly digital experiences that adhere to brand standards and enhance user engagement.
  • Integrates human-centered design principles, employing both qualitative and quantitative research methods to weave together a narrative that resonates with users and stakeholders.
  • Experienced in developing and utilizing component-based design systems that allow for scalability and consistency across various platforms and devices.
  • Expertise in utilizing top design software and tools like Figma, FigJam, Miro, Maze, and Dovetail, with the ability to quickly adapt to new tools as needed.
  • Collaborative team player with excellent communication skills, able to work cross-functionally with product managers, engineers, and other stakeholders to deliver high-quality design solutions.
  • Continuously seeks to stay updated with the latest UI/UX trends, technologies, and best practices to drive innovation within the design function.

Language

Ability to fluently read, write, understand, and communicate in English

Key Requirements/Minimum Qualifications

Minimum Requirements

  • BSc in Design, Computer Science or relevant field and 3 years of professional experience working as Digital Product Designer SaaS, life science or a fast-paced environment
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Expertise in standard UX software such as Figma and Dovetail and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

What we can offer you:

  • Very competitive salary level with flexible contract options.
  • Market-leading performance based annual bonus.
  • Attractive package of benefits.
  • High visibility across Digital, Technology and Data hub, as well as across businesses.
  • Possibility to grow your own team and introduce engineering best practices.
  • Opportunity to work in a high paced agile environment and the chance to work with people who are passionate of delivering outcomes and a culture of simplification and ownership.
  • Flexible working hours and remote work possibilities.

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