Product Designer (Senior Level or Above)

Job description

The mabl team is on a mission to build the easiest low-code test automation solution on the market. We’re enabling everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines and harness test data to improve product quality by making fast, powerful test automation possible for everyone, regardless of coding experience.

We recently raised our $40M Series C round of funding, providing us long-term financial stability. While we are growing quickly, we also believe strongly in the value of culture (e.g. 94% of our employees rated mabl favorably in terms of work/life balance!).

To continue delivering on this mission, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values: drive, authenticity, support, and insight, are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our best selves to work.

The Role

mabl’s mission is to enable software teams to rapidly deliver high-quality products to their users. The company’s first product makes it easy for any software team member to create, run, maintain, and analyze automated tests to assess the quality of their software across numerous dimensions and interfaces - breaking down silos and unifying disparate capabilities that have only been accessible to specialists.

Bringing this power and simplicity to millions of people around the world presents an incredible opportunity for our entire team and an exceptionally intriguing one from a design perspective. Combining a low-code framework with artificial intelligence and seamless workflows, mabl’s UX has become a strong differentiator, helping us create a loyal customer base, expand accounts and win new business. Our customers rave at our platform's ease of use and simple onboarding.

Based on in-depth user and market research, usability testing, deep dives on specific UX problems, and collaborative workshops, mabl product designers deliver deep insights, innovative proposals, and intuitive designs that have an outsized impact on our products and users. Aligned with one or more cross-functional squads, designers are versatile, data-driven, and collaborative - effectively balancing near, mid, and long-term objectives.

Why we need you

This is your chance to work with a team that values user experience deeply. At mabl, you’ll have the opportunity to work across research, strategy, design, and validation of problems that are central to the company’s mission. Over the next year we are taking mabl’s experience to the next level, to innovate beyond product-market fit. This is a challenging initiative, requiring us to deliver incremental improvements to the core product while also extending mabl's intelligence and ease of use to solve new problems for customers.

You will be a key part of this effort, leveraging your strengths and picking up new skills along the way. You’ll work with a smart and high performing product team that knows how to deliver software. mabl has a supportive environment with lots of room for personal and professional growth. We are a culture of result-oriented collaborators with a genuine desire to support each other and our users. Join us in continuing to build a team and product that makes us love our jobs.

What You'll Do

  • Be part of a cross-functional squad to define, design, and deliver features that focus on bringing value to our users
  • Focus your work based on the task at hand; research, strategy, ideation, information architecture, interaction design, prototyping, visual design, or usability testing
  • Break down design visions into incremental improvements that can be delivered smoothly with little disruption to the product team and our customers
  • Identify and work on projects that help the entire product team achieve better product experience and design consistency
  • Shape and define our design language and design system alongside our UX Lead

What You'll Bring To The Table

  • 5+ years of professional experience in a similar role
  • You are passionate about understanding people’s point of view, solving problems, and your work is anchored in user research
  • You have a strong foundation in design, with a finger on the pulse for trends in typography, esthetics, color, imagery, and iconography
  • You design for everyone, understand ADA compliance, and promote an accessibility mindset
  • You recognize when discovery, research, strategy, etc. are needed to understand user goals and negotiate longer lead-time before code is written to achieve valuable results
  • You believe that user research, user feedback, and usage data are critical metrics to the design process and incorporate them into your work
  • You have experience collaborating with diverse squads to focus on delivering goal oriented solutions
  • You have experience working on complex applications and SaaS products
  • You understand the software development lifecycle and QA testing
  • You are comfortable with ambiguity and know how to fill in the blanks
  • You bring fundamental ideas to the table and inspire others to see your vision for an evolving SaaS product that is focused on delivering results
  • You’ve refactored or redesigned aspects of a product, based on user goals, and rolled out large changes incrementally

Working at mabl

  • We embrace hybrid and remote work across the US and around the world! We have 100+ mablers spread across the world in 6 countries, 4 continents, and 18 states.
  • We bring everyone together annually to foster lasting personal relationships and encourage mablers to visit our Boston office whenever possible.
  • Our Diversity, Equity, and Inclusion committee has grown from a team of six to over 30 mablers, who drive budgeted initiatives across all facets of the company. This includes recruiting, onboarding, education, and celebrations.
  • We're proud to have won 11 awards since 2021 recognizing our product, culture, and extreme focus on customer satisfaction.
  • We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks.
  • We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award !

About Us

mabl is the enterprise SaaS leader of intelligent, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Charles Schwab, jetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at ; follow @mablhq on Twitter and @mabl on LinkedIn.

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