Job description

Department: Product

Employment Type: Full Time

Location: London

Reporting To: Head of Product Management & Design

Compensation: £70,000 - £75,000 / year

Description

We are a vibrant marketplace that champions the entrepreneurial spirit of more than 5000 small businesses. Our mission is to connect their unique and creative products with customers seeking something truly special.

We're looking for a Senior Product Designer to join our team and help shape our discovery Domain. This covers every aspect of product discovery across our marketplace, from the initial upload of a product by our small business Partners, through to the discovery of that product on our customer website and apps. You'll work with our Lead Product Manager and Engineering Manager to deliver an experience that seeks to improve partner and customer experience, drive acquisition and increase engagement.

You will keep the customer front of mind and love insights, data and research. You're happy to work as part of a wider team but also relish taking ownership of projects. You'll have experience in delivering quality designs. Highly organised, you're able to juggle multiple projects and have the ability to work to given deadlines. You're a good communicator who's able to articulate ideas and concepts clearly.

Accountabilities

Reporting to the Head of Product Management and Design you will play an important role within the Product Group and be part of a wide range of projects across all digital platforms. Some of your key responsibilities will include:

  • Designing usable and enjoyable experiences for our users that represents our brand across all platforms
  • Taking ownership of key challenges, understanding what is needed to improve customers' journeys across their whole eCommerce experience
  • Work collaboratively with a cross-functional team that includes engineers, product owners and other designers, to ensure a consistent, integrated brand and user experience
  • Rapid design concepts for exploration & validation Partnering with Creative, product owners and engineers to oversee the UX of a product from conception to launch
  • A vocal, active member of the team to ensure we are constantly raising our standard of work
  • Building strong and aligned relationships with commercial, engineering, creative, research and insight teams
  • Championing UX best practices throughout the business
  • Be comfortable mentoring other designers

Some Key Skills And Experience You’ll Need...

  • An impressive portfolio that shows off your process and design skills
  • Strong experience designing for native apps, mobile web and desktop from initial concepts to high fidelity visual design and interactions
  • The ability to refine other people's ideas and come up with new ones to create high fidelity prototypes
  • Ability to assess and interpret business and user needs (e.g. business goals and requirements, product roadmap, and end user research
  • Deep understanding and experience of design thinking, product discovery, UX research methodologies, and the full end-to-end design process
  • Extensive experience using a variety of design and prototyping tools such as Figma and Zeplin
  • Ability to think at a high level about a product - not only 'how it should look' but 'how it should work'
  • You have a passion for understanding user needs. You use qualitative and quantitative data to make informed, evidence-based decisions
  • You're a good storyteller; you engage and inspire others by clearly articulating and communicating your designs and approach
  • You are curious about how things work, and you're keen to explore how they might be improved
  • You have a strong sense of empathy, valuing individuals and interactions over processes and tools
  • You embrace challenges, persist, and learn through support and feedback

What We Offer

Our perks

It's important to us that our people are well looked after, which is why we offer BUPA healthcare, Healthshield, life insurance and additional Mental health support through Spill

We have also worked very hard to come up with a set of policies that support work/life balance, flexible working, diversity and inclusion that help to reduce the stress of life.

We offer 25 days of annual leave plus 8 days of bank holidays and the ability to swap other religious holidays for these

We hold regular social events as well as holding hackathons and encourage our team to attend conferences and other L&D or networking events

Hybrid workplace

We endeavour to support our people to make sure work... well, works for them.

To that end we are trialling out different ways of working - at the moment, we are remote first, getting together in person in London for key moments and to support connection and collaboration. Although this isn't how we're working right now, to join us, you should be able to work in London for 1-2 days per week.

We also offer 45days work from anywhere (globally) per year

Diversity and Inclusion

Diversity and Inclusion are really important to us and that's why everyone's welcome at Not On The High Street – whoever they are, whatever their background.

As part of your application, you'll be asked to complete an optional demographic survey to help us learn more about who wants to work with us and will only be used to help us figure out how to make our team(s) even more inclusive and attract more brilliant people to join us!

We'll also ask whether you need us to make any reasonable adjustments to the interview process should you need it and you can answer this question should you choose to in the application phase

We have a DEI focus group as well as affinity groups that have their own budgets and can use this to help serve diversity and inclusion at NOTHS

Apply to join #teamNOTHS

Our recruitment processes are fully remote, taking advantage of the wonders of modern-day technology.

We'd love to hear more about you, your experience and why you want to join our team.

Good luck!

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.