Jack Henry

UX/ UI Product Designer : Mid-level

Job description

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Community banks and credit unions are the backbone of our communities and our economy. It’s our mission to make sure they can compete with the big banks and challengers when it comes to providing beautiful experiences to their customers, members, and employees. Help support this mission by joining our growing design team for the Jack Henry Platform. You’ll have a unique opportunity to experience creating something from scratch for a fortune 500 company-working on one of the largest projects in company history. You’ll help build a unified, cloud-native back office for financial institutions that will empower and delight by focussing on user-centric design principles.

We are committed to creativity, thoughtfulness, culture, and openness — the perfect place to make phenomenal products that have meaningful impact. We place a high value on individuals who are self-motivated and can work across the design disciplines of IA, UX, and visual design.

Jack Henry is annually recognized as one of the best tech companies to work for in the U.S. by Forbes and other local sources.

About this Team

Our team is distributed and that means you can live and work wherever you want as long as your work hours match US business hours.

This position may be worked 100% remotely or from any JHA office location.

What you’ll be responsible for:
* Collaborates with product management, business analysts, and development to understand and establish user requirements.
* Turns high level product requirements into workflows and designs.
* Creates clean, intuitive, and responsive interfaces with reusable design patterns that follow our design principles.
* Creates protocols and prototypes for testing and analysis to ensure UX and technical business needs are met.
* Rapidly iterates on design solutions based on feedback and technical needs.
* Creates detailed specifications to guide development teams.
* Ensures products meet high standards of usability and design excellence.
* Confidently communicates the rationale of design decisions.
* Remains current on UI/UX trends and technology including AI and LLMs.
* Approaches design from a humble perspective that places a high level of importance on user empathy.
* Communicates effectively across small, interdisciplinary teams to foster a collaborative work environment.
* May perform other job duties as assigned.

What you’ll need to have:
* Must have a minimum of 4 years professional experience in UX and UI with an emphasis on product design.
* Portfolio exhibiting a strong understanding of both UX/UI and visual design.
* Must have a portfolio link on your resume, or a combined resume and portfolio PDF in order to be considered for the position.

What would be nice for you to have:
* Bachelor’s degree is preferred.
* An inclination towards big-picture, generative thinking.
* Experience with Figma for design and prototyping.
* Knowlege of best practice and design patterns for Enterprise web applications.
* Research-based mindset for problem solving.
* Ability to quickly grasp technical concepts and constraints while designing thoughtful and detail-oriented solutions.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, Do the right thing, do whatever it takes, and have fun. We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our [1] Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

Visible links
1. https://www.jackhenry.com/corporate-responsibility

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