Senior Product Designer

Location: Remote US or Canada (must be willing to work Eastern or Central Time Zone hours)

Travel: Less than 5%

Manages Others: No

Experience: 5+ years of experience in software product design/UX design, 2+ years creating components within a design system, 2+ years of qualitative user research, PDQA with development, Figma, ideally experience at a product focused technology company

The Opportunity:

The successful candidate will report to the Product Design Lead and be responsible as an individual contributor for the overall products and services. Problem solving is your superpower. You can discover the root problem before anyone else and know the end user better than they do. You understand what customers say may not match what they do when interacting with a product. You can take human-centered design principles and translate them into development language. There is no such thing as UX/UI anymore. You provide coaching opportunities so that product and development teams can change their behavior to make better, more informed decisions about goals and requirements.

UX initiatives you will impact in 2024:

First Initiative: We're seeking someone passionate about creating and translating BusPatrol's design system from Figma into Storybook components. Each scrum team will use the component library to enable scalable, modular components, have a unified language, design consistency, and foster inclusivity. By providing a blueprint (e.g. time, tools, resources, accessibility, education, documentation) and anticipating their needs, you ensure the component library can be used effectively by developers.

Second initiative: As a product design generalist you will support BusPatrol's 10-star experience, or product vision. You know when to wear your UX strategy hat. You can set product goals through user experience by articulating a plan and executing how we work towards the future state of our web applications. With your superpower, you can approach a problem with ease. Conducting user research activities is a natural part of your design process, where you can synthesize and provide powerful insights to the team.

What we need you to do:

• Creates and produces wireframes, rapid prototyping, interactions, and visual design throughout all stages of the design process.
• Be the UX sandwich. Close collaboration with UX developers, Product Owner, and Product Manager on UX initiatives.
• Create and maintain BusPatrol’s design system.
• User research (e.g. qualitative research, remote or in-person, internal & external customers)
• Facilitate design thinking workshops (e.g. UX initiatives that lead to business roadmap).
• Coach others to practice human centered design.
• Identifying gaps in UX strategy and innovation to drive change and meet unmet needs of customers.
• Provide UX annotations or design specs for development and product.
• Conduct Product Design Quality Assurance (PDQA) / UX review for development.
• You will make decisions in a process light environment, with a lean towards rolling up your sleeves and getting a deep understanding of issues and be seen as someone who is there to partner and lead from the front.

What you bring:

• 5+ years of experience in software product design/UX design
• 2+ years of experience conducting qualitative research studies
• (e.g. research plan, synthesize user insights, present findings)
• 2+ years of creating components in a design system or component library (ex. Storybook or similar)
• Proficiency with Figma required
• Experience in working in an agile framework
• Ideally work experience at a product focused technology company
• *Portfolio is required (Ideally have sample of design system work)

Some Preferred Experience:

• Hands on experience and understanding of front-end technologies (HTML, CSS, SCSS, JavaScript)

WHO WE ARE

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

WHAT WE OFFER

BusPatrol employees get:

• A competitive salary and benefits package
• Comprehensive personal time off, including volunteering and birthday days off
• An opportunity to help build a company dedicated to children’s safety
• The chance to join an innovative and dedicated team, focused on leading edge technology
• The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

BusPatrol’s school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

HOW WE WORK

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

SAFETY

• Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.

CONNECTION

• We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.

EXCELLENCE

• We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.

IMPACT

• We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.